💕 Return & Exchange Policy

We want you to love everything from That Girl Shoppe Co.! 💖

If something isn’t quite right, we’re happy to help with an exchange or store credit.

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✨ Eligibility

Items must be unworn, unwashed, and have original tags attached to be eligible for an exchange or store credit.

Please reach out within 7 days of your order being marked as delivered to request an exchange.

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💌 Exchanges

We can exchange your item for a different size or color if it’s still available.
If your requested item is sold out, we’ll issue store credit for the original purchase price.

You’ll be responsible for the shipping costs for both the return and new item shipment.
To start your exchange, email us at hello@thatgirlshoppe.com and we’ll guide you through the next steps!

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💖 Sale Items

All sale and clearance items are final sale and cannot be refunded or exchanged.
Regular-priced items may be eligible for exchange or store credit under this policy.

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🚫 Refunds

At this time, we do not offer refunds on any items unless they arrive damaged or defective.
If your order arrives with an issue, please email hello@thatgirlshoppe.com within 3 days of delivery with photos so we can make it right.

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📦 Return Shipping

We recommend using a trackable shipping service, as That Girl Shoppe Co. is not responsible for lost or delayed return packages.

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💬 Questions?

We’re always happy to help!
Reach out anytime at hello@thatgirlshoppe.com, and we’ll respond within 1–2 business days.